The NAC are hosting a conference on Community Hubs and Community Engagement at the Hallmark Hotel Carlisle 13th-15th September 2019 As the electorate demand better communications and more convenient services from local and national government departments, both local and national government departments are merging contact centres to create hubs where local and national services can be provided. These hubs are designed to be easier for our residents when multiple services are required. We will discuss how they can be set up and how they improve the outcomes for the public, and local / national services. I have invited speakers from government and the private sector who have experience in delivering hubs and community engagement. to book a place please contact the General Secretary.