Ward surgeries and resident engagement

Clearly, the Government’s advice makes it impossible for councillors’ normal surgeries to continue in their current format. As noted, all councillors should follow the guidance in place at any given time. Councillors should consult with their authorities to consider the scope for running virtual surgeries and use other forms of communication to engage with local residents, while councils should put in place measures to enable councillors to continue to fulfil their role as far as is possible. The nature of engagement with, and the issues being raised by residents may change substantially in the coming months and the next section sets out the roles that councillors can and should play in an emergency response period.